Transform Institutional Racism in the Healthcare Setting 2021

Make anti-racism a strategic priority

About

Beyond Awareness – Concrete Steps to Eradicate Racism at Your Organization

Racism is a systemic healthcare problem that is preventable and changeable. Harm is still coming to patients and employees due to racism, including significant disparities in health outcomes. Current diversity and inclusion efforts, though well-intended, are not driving sufficient change. Because racism is a systemic problem, achieving transformative change requires an organizational and system-level approach.

Attend Transform Institutional Racism in the Healthcare Setting, May 4 and 5, 2021, and learn how to guide your facility to become an equity responsive organization.

TOPICS

  • Canadian-specific institutional racism
  • Meaningful anti-racist governance and leadership
  • Service delivery protocols through an anti-racism lens
  • Legal obligations when dealing with intentional and unintentional racism
  • When the patient is racist – what can colleagues and administrators do
  • An Australian perspective on developing a hospital-wide approach
  • Measuring institutional racism in a hospital setting
  • Embedding accountability mechanisms into hospital policy and procedures
  • How to establish a speak up and bystander intervention culture
  • Effective (not symbolic) complaints and reporting process
  • Incident response: investigations, corrections, discipline procedures
  • Health equity interventions, resources and tools

WHO SHOULD ATTEND

  • Board of Directors
  • President and CEO
  • Patient Care/Patient Relations/Patient Experience
  • Public Affairs/Communications/Community Engagement
  • Human Resources/People/Culture/Wellness/Training
  • Nursing/Professional Practice
  • Chief of Staff/Clinical Affairs/Nursing
  • Strategy/Program Support

Speakers

Learn about the Speakers for the 2021 Transform Institutional Racism in the Healthcare Setting Virtual Conference

Dr. Eileen Antone
Emeritus, University of Toronto
Rita Gupta
Facilitator | Live Wire Consulting
Dr. Verna Yiu
President and CEO | Alberta Health Services
Marni Panas
Program Manager, Diversity and Inclusion | Alberta Health Services
Marty Landrie
Executive Director, Indigenous Wellness Core | Alberta Health Services
Karen Brook
Co-chair | Alberta Health Services Ethnic Minorities Workforce Resource Group
Strategic Programs Director | Australian Healthcare and Hospitals Association (AHHA)
Dr. Kwame McKenzie
CEO, Wellesley Institute | Professor, Department of Psychiatry, University of Toronto | Director of Health Equity, Centre for Addiction and Mental Health (CAMH) | Practicing Psychiatrist
Dr. Renee Linklater
Senior Director, Shkaabe Makwa - Centre for First Nations, Inuit and Métis Wellness | Centre for Addiction and Mental Health (CAMH)
Dr. Rahma Warsame
Assistant Professor of Oncology & Medicine, Associate Program Director of Internal Medicine Residency; Consultant, Division of Hematology, Department of Medicine | Mayo Clinic
Dr. Sharonne N. Hayes
Professor of Cardiovascular Medicine, Founder, Women’s Heart Clinic | Mayo Clinic, Rochester, Minnesota
Dr. Leeno Karumanchery
Co-Founder | MESH/diversity
Diane Smylie
Acting Senior Director | San’yas Indigenous Cultural Safety Learning Programs
Senior Director, Indigenous Learning Programs | San’yas Indigenous Cultural Safety Learning Programs
Dr. Alycia Fridkin
Equity and Anti-Racism Policy Consultant
Asha Rampersad
Lawyer and HR Advisor | Bernardi Human Resource Law LLP
Lawyer and HR Advisor | Bernardi Human Resource Law LLP | Previously Vice-Chair Human Rights Tribunal

Agenda

View the Agenda and Learn about the Topics for the 2021 Transform Institutional Racism in the Healthcare Setting Virtual Conference

9:30 am – 9:45 am

Rita Gupta
Facilitator | Live Wire Consulting
Welcome Remarks

9:45 am – 10:00 am

Dr. Eileen Antone
Emeritus, University of Toronto
Opening Prayer

10:00 am – 10:45 am

Dr. Kwame McKenzie
CEO, Wellesley Institute | Professor, Department of Psychiatry, University of Toronto | Director of Health Equity, Centre for Addiction and Mental Health (CAMH) | Practicing Psychiatrist
Anti-Racism in Healthcare: A Way to Improve Quality of Care for System as a Whole

10:45 am – 11:45 am

Eradicating Intolerance, Inequality and Unconscious Bias in Healthcare
  • Impact of systemic racism on health outcomes and healthcare experiences
  • Addressing incidents of racism in the health system
  • ‘But I’m not the problem’: Acknowledging unconscious bias in health systems and in ourselves
  • Actions taken by AHS to address systemic racism and unconscious bias
  • How to be an Ally
Dr. Verna Yiu
President and CEO | Alberta Health Services
Marty Landrie
Executive Director, Indigenous Wellness Core | Alberta Health Services
Karen Brook
Co-chair | Alberta Health Services Ethnic Minorities Workforce Resource Group
Marni Panas
Program Manager, Diversity and Inclusion | Alberta Health Services

11:45 am – 12:00 pm

Breakout Discussion Groups

12:00 pm – 12:45 pm

Lunch

12:45 pm – 1:45 pm

Making Services and Systems Safer and More Equitable for Indigenous People
  • Understanding the harm of anti-indigenous racism in healthcare
  • Embedding anti-racism accountability mechanisms into your organizations policy
  • Beyond tokenism – Creating space for influence in governance and leadership
  • Whistleblower hotlines to promote patient and employee safety
  • Guidance on partnering and listening to indigenous communities
  • Organizational development approaches that help to eliminate anti-indigenous racism
Diane Smylie
Acting Senior Director | San’yas Indigenous Cultural Safety Learning Programs
Senior Director, Indigenous Learning Programs | San’yas Indigenous Cultural Safety Learning Programs

1:45 pm – 1:55 pm

Break

1:55 pm – 2:55 pm

Dr. Renee Linklater
Senior Director, Shkaabe Makwa - Centre for First Nations, Inuit and Métis Wellness | Centre for Addiction and Mental Health (CAMH)
CASE STUDY:
Driving Culturally Relevant System Initiatives at Centre of Addiction and Mental Health (CAMH)
  • Learn about the importance of health equity in relation to the context of Indigenous health in Canada
  • Acknowledge the opportunities to advance culture as treatment as part of CAMH’s efforts to reconcile the relationship with Indigenous peoples
  • Gain an understanding of the culturally relevant CAMH services available for First Nations, Inuit and Métis patients, service providers and communities
  • Discuss efforts to support transformative change throughout the healthcare system in Canada

2:55 pm – 3:55 pm

Strategic Programs Director | Australian Healthcare and Hospitals Association (AHHA)
Institutional Racism in Hospitals, an Australian Perspective
  • Disparity in Indigenous health in Australia
  • Racism: individual vs institutional
  • Institutional racism effects
  • Measuring and managing institutional racism in a hospital setting

3:55 pm

Rita Gupta
Facilitator | Live Wire Consulting
Wrap Up

9:30 am – 9:40 am

Rita Gupta
Facilitator | Live Wire Consulting
Welcome Remarks

9:40 am – 10:40 am

Dr. Leeno Karumanchery
Co-Founder | MESH/diversity
The Science of Driving Sustainable Inclusive Change
  • Measuring the impact of your initiatives
  • Metrics and KPIs
  • Mapping and monitoring the various parts of your business that are key to your success
  • Applying the rigour reserved for other important business functions to D&I
  • How to measure the right things, the right way
  • How to use science backed metrics and data to drive effective change in your organization

10:40 am – 12:00 pm

Legal Obligations When Dealing with Intentional and Unintentional Racism Towards Patients and Employees
  • Dimensions of racism
  • An understanding of how unconscious bias, micro-aggressions, micro-invalidations, and subconscious stereotyping impact our decisions and actions at work
  • Harassment prevention policies that address all forms of discrimination
  • Ensuring training that covers the full dimensions of racism
  • Criteria of a robust investigation
  • Considerations for progressive discipline in a unionized environment
  • Ongoing and proactive monitoring
  • Implementing an effective complaints process
  • Discuss recent court and tribunal decisions, policies, guidelines
  • Strategies to mitigate the impact of unintentional racism in the workplace
Asha Rampersad
Lawyer and HR Advisor | Bernardi Human Resource Law LLP
Lawyer and HR Advisor | Bernardi Human Resource Law LLP | Previously Vice-Chair Human Rights Tribunal

12:00 pm – 12:30 pm

Lunch

12:30 pm – 1:30 pm

Dr. Alycia Fridkin
Equity and Anti-Racism Policy Consultant
Applied Tools and Organizational Interventions for Addressing Racism in Healthcare
  • Key dimensions of equity-oriented health care
  • Let’s talk Whiteness and health equity
  • Strategies to enhance organizational capacity for equity-oriented healthcare
  • Rate your organization – EQUIP Healthcare worksheet and guidance
  • Health equity in practice – the RIPPLES framework

1:30 pm – 2:30 pm

Inside Mayo Clinic’s 5 Step Process for Handling Bias Patients
  • A litmus test of organizational culture and leadership
  • Our journey to developing a model for staff to deal with racism while preserving patient’s rights and safety
  • Balancing appropriate and necessary care to patients while maintaining a supportive work environment for staff
  • Culture of responsibility
  • The Mayo SAFER model
  • Patient and visitor conduct policy
Dr. Rahma Warsame
Assistant Professor of Oncology & Medicine, Associate Program Director of Internal Medicine Residency; Consultant, Division of Hematology, Department of Medicine | Mayo Clinic
Dr. Sharonne N. Hayes
Professor of Cardiovascular Medicine, Founder, Women’s Heart Clinic | Mayo Clinic, Rochester, Minnesota

2:30 pm – 2:40 pm

Screen Break

2:40 pm – 3:10 pm

Breakout Discussion Groups

3:10 pm – 3:20 pm

Rita Gupta
Facilitator | Live Wire Consulting
Conference Wrap-Up

3:20 pm

Dr. Eileen Antone
Emeritus, University of Toronto
Closing Prayer

Virtual Conference

What You Will Receive at the 2021 Transform Institutional Racism in the Healthcare Setting Virtual Conference

Due to the restrictions on gatherings of large groups and social distancing orders put in place in response to the COVID-19 pandemic, this conference will be a live virtual environment. Our virtual conference format will provide the same interactive learning experience as our traditional in-person events.

Attend this conference from wherever you are and hear our faculty of experts share their expertise and insights on decreasing institutional racism at your institution. Share your comments, get answers to your questions and have your say in the discussion just as you would at an in-person event.

Attend this live interactive virtual conference and receive:

  • Full access to all presentation materials
  • Participation in sessions in real-time
  • Full access to a recording of the event to view at your convenience

Registration Details

Everything you need to know to Register for the 2021 Transform Institutional Racism in the Healthcare Setting Virtual Conference

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