Lisa Paterson
Director of Pre-Claim Services
Disability Management Institute (DMI)
Lisa Paterson is the Director of Pre-Claim Services at DMI. A seasoned professional with 15 years experience in disability management, Lisa is passionate about working with employers, unions, and other stakeholders to design programs that support employees with a timely, safe, and sustainable return to work. With a keen strategic vision, she identifies and drives forward key operational changes that create a better experience and outcomes for DMI’s clients, and a more efficient work environment for her teams. Lisa’s focus on providing exceptional customer service and delivering on industry best practices has helped position DMI as a key strategic partner for organizations looking to improve their disability management programs.