Hospitals HR Canada 2018

Optimize Employee Productivity for Canada’s Healthcare System

About Hospitals HR Canada 2018
Revolutionize Your People Strategy to Improve Patient Care

As human resources professionals, the challenges you face at your respective hospitals appear never-ending: talent shortages, high turnover rates, and employee burnout to name a few. These challenges are hampering your organizations’ performance and you need to have a well-thought out strategy for overcoming them. This conference will bring together human resource experts, thought leaders and practitioners to discuss ways your hospitals can develop and implement a targeted approach for improving overall business performance.

Topics
  • Prepare for the future of Hospital HR
  • Develop a strategic approach to recruiting in healthcare
  • Leverage data & analytics for better organizational performance
  • Learn how diversity and inclusion can be a competitive advantage
  • How to use a holistic approach to improve employee engagement
  • Address and prevent workplace violence
  • Case Study: Alberta Health Services
  • Better understand how employee development can improve patient care
  • Revolutionize your performance evaluation system
  • Discover the latest on confidentiality, privacy issues and legal liabilities
Speaker Organizations
  • Alberta Health Services
  • Humber River Hospital
  • Nova Scotia Health Authority
  • Ontario Shores Centre for Mental Health Sciences
  • Royal Victoria Health Centre (RVH)
  • Sunnybrook Hospital
  • Deloitte Canada
  • Filion Wakely Thorup Angeletti LLP
  • Lee Hecht Harrison Knightsbridge
Hospitals HR Canada 2018 Speakers
Learn about the speakers for Hospitals HR Canada 2018
Kristen Winter
Vice President Human Resources and Organizational Development and Leadership
Sunnybrook Hospital
Tood Gilchrist
Vice President, People, Legal & Privacy
Alberta Health Services
Paul Anthony Hamilton
Director, Talent Management & Workforce Analytics
Humber River Hospital
Carmelle d'Entremont
Vice President of People and Organizational Development
Nova Scotia Health Authority
Director, Human Resources, Occupational Health & Safety & Wellness
Ontario Shores Centre for Mental Health Sciences
Andrea Marshall
Director, Communications and Public Affairs
Ontario Shores Centre for Mental Health Sciences
Darrell Sewell
Vice President and Chief Human Resources Office
Royal Victoria Regional Health Centre (RVH)
Eric Beaudoin
Senior Manager, Human Capital, HR Transformation
Deloitte Canada
Partner
Filion Wakely Thorup Angeletti LLP
Melanie D. McNaught
Partner
Filion Wakely Thorup Angeletti LLP
Andrea Plotnick
VP of Assessment, Corporate Governance and Executive Solutions
Lee Hecht Harrison Knightsbridge

Hospitals HR Canada 2018 Schedule
Learn about the schedule and topics for Hospitals HR Canada 2018

8:00 am – 9:00 am

Registration and Continental Breakfast

9:00 am – 9:10 am

Kristen Winter
Vice President Human Resources and Organizational Development and Leadership
Sunnybrook Hospital
Welcome and Opening Remarks from the  Chair

9:10 am – 10:10 am

Darrell Sewell
Vice President and Chief Human Resources Office
Royal Victoria Regional Health Centre (RVH)
Culture Eats Strategy for Breakfast
  • Revolutionize Your Performance Evaluation System
  • Making the case for change
  • Key considerations for system design
  • Ensuring the performance metrics you’re capturing are improving business outcomes
  • Communicate, communicate, communicate
  • Ongoing feedback and coaching structure

10:10 am – 10:30 am

Networking Refreshment Break

10:30 am – 11:30 am

Tood Gilchrist
Vice President, People, Legal & Privacy
Alberta Health Services
A Leap of Faith: Leading by Listening
  • In 2009, Alberta Health Services (AHS) became Canada’s largest public healthcare employer.
  • With 12 entities merging into one system, the focus was on governance, structures and process.
  • Five years later, the AHS workforce reached 124,000 people, but lacked meaningful connections between leaders and workers.
  • In a bold move, the organization went to its staff, physicians and volunteers and asked them what they wanted from their leaders.
  • Todd Gilchrist, AHS’ vice president of People, Legal & Privacy, reveals what leaders heard, how they responded and how it’s changing the organization Alberta Health Services

11:30 am – 12:30 pm

Paul Anthony Hamilton
Director, Talent Management & Workforce Analytics
Humber River Hospital
Developing a Strategic Approach to Recruiting in Healthcare

Consumer and retail organizations have figured out investing in the customer experience is a key driver in generating bottom-line results. The funding model for healthcare organizations has now shifted and is driven primarily by the patient experience. What’s next? Talent Acquisition leaders must transform their recruitment model around the candidate experience, in order to achieve the right hiring outcomes.

In this session you will hear lessons on how to:

  • Redefine the candidate experience
  • Improve your employer brand
  • Leverage technology and digital strategies to connect with top talent
  • Measure what really matters in recruitment
  • Convert your entire workforce into recruiters

12:30 pm – 1:40 pm

Networking Luncheon

1:40 pm – 2:40 pm

Kristen Winter
Vice President Human Resources and Organizational Development and Leadership
Sunnybrook Hospital
Why Diversity and Inclusion is Good for Business
  • Looking at diversity as a competitive advantage
  • Thinking beyond recruitment and also considering retention efforts
  • Lessons that can be learned from some of Canada’s most noteworthy initiatives
  • Forming partnerships with local and national groups
  • Break down silos in your organization to create a company culture of inclusion that supports individuality

2:40 pm – 3:00 pm

Networking Refreshment Break

3:00 pm – 4:00 pm

Andrea Plotnick
VP of Assessment, Corporate Governance and Executive Solutions
Lee Hecht Harrison Knightsbridge
Leveraging HR to Drive Optimal Performance
  • Aligning HR strategy to your business strategy
  • The critical role of HR
  • Finding the delta between the talent you need and the talent you have and closing gaps
  • Healthcare specific challenges
  • Where to focus development efforts for maximum impact and supercharging development

4:00 pm

Kristen Winter
Vice President Human Resources and Organizational Development and Leadership
Sunnybrook Hospital
Closing Remarks from the Chair

8:00 am – 9:00 am

Registration and Continental Breakfast

9:00 am – 9:10 am

Kristen Winter
Vice President Human Resources and Organizational Development and Leadership
Sunnybrook Hospital
Welcome and Opening Remarks from the Chair

9:10 am – 10:10 am

Carmelle d'Entremont
Vice President of People and Organizational Development
Nova Scotia Health Authority
Our Leadership Journey During Systems Transformation

In 2015, Nova Scotia merged nine separate district health authorities to create one organization, Nova Scotia Health Authority, bringing together over 2800 physicians, 23000 employees and 7000 volunteers. Now into the fourth year of this system transition, Carmelle will share lessons learned from that experience, as leaders and the new organization navigate and lead through systems transformation.

10:10 am – 10:30 am

Networking Refreshment Break

10:30 am – 11:30 am

Melanie D. McNaught
Partner
Filion Wakely Thorup Angeletti LLP
Part I: Considering Confidentiality, Privacy Issues and Legal Liabilities
  • Discussion of legal liability issues of healthcare professionals towards fellow staff and patients
  • Protecting your hospital from the growing number of complaints
  • Importance of ensuring your staff is aware of policies and risks
  • Implementing reporting and recording systems
  • Conducting risk assessments

11:30 am – 12:30 pm

Partner
Filion Wakely Thorup Angeletti LLP
Part 2: Addressing and Preventing Workplace Violence
  • Steps for ensuring your policies, procedures, and safety practices are sufficient
  • Creating a culture of safety
  • Sexual harassment
  • Reducing fear of reprisal
  • Organizing management and getting workers on board
  • Key considerations for safety training and hazard control

12:30 pm – 1:40 pm

Networking Luncheon

1:40 pm – 2:40 pm

Creating a Positive Workplace Culture of Engagement and Wellness
  • Collaborate with other departments on shared projects to achieve great results
  • Gather insights from data to inform workplace wellness
  • Develop a holistic approach to improve employee engagement
  • Mobilize your leaders to enhance the employee experience
  • Maximize HR practices to support growth, engagement and wellness
  • Creative approaches to employee recognition
  • Provide a variety of wellness activities/opportunities that take into account all domains of well
Director, Human Resources, Occupational Health & Safety & Wellness
Ontario Shores Centre for Mental Health Sciences
Andrea Marshall
Director, Communications and Public Affairs
Ontario Shores Centre for Mental Health Sciences

2:40 pm – 3:00 pm

Networking Refreshment Break

3:00 pm – 4:00 pm

Eric Beaudoin
Senior Manager, Human Capital, HR Transformation
Deloitte Canada
Leveraging Data & Analytics for Better Organizational Performance
  • Use analytics and data to connect the dots across your integrated talent management programs
  • Empower your HR Business Partners and HR leaders to interpret data and support people managers and executives to make informed people decisions
  • The secret recipe to build your own internal people dashboard
  • How data can be harnessed to create a high-impact employee experience
  • Steps to improving your data management: HR technologies, Robotic Process Automation (RPA) and Artificial Intelligence (AI) – doesn’t need to be that complicated!

4:00 pm

Kristen Winter
Vice President Human Resources and Organizational Development and Leadership
Sunnybrook Hospital
Closing Remarks from the Chair
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