Optimize Employee Productivity for Canada’s Healthcare System
2018 Hospitals HR Canada Speakers
Learn about the Speakers for 2018 Hospitals HR Canada
2018 Hospitals HR Canada Agenda
View the Agenda and Learn about the Topics for 2018 Hospitals HR Canada
8:00 am – 9:00 am
Registration and Continental Breakfast
9:00 am – 9:10 am
Welcome and Opening Remarks from the Chair
9:10 am – 10:10 am
Culture Eats Strategy for Breakfast
- Revolutionize Your Performance Evaluation System
- Making the case for change
- Key considerations for system design
- Ensuring the performance metrics you’re capturing are improving business outcomes
- Communicate, communicate, communicate
- Ongoing feedback and coaching structure
10:10 am – 10:30 am
Networking Refreshment Break
10:30 am – 11:30 am
A Leap of Faith: Leading by Listening
- In 2009, Alberta Health Services (AHS) became Canada’s largest public healthcare employer.
- With 12 entities merging into one system, the focus was on governance, structures and process.
- Five years later, the AHS workforce reached 124,000 people, but lacked meaningful connections between leaders and workers.
- In a bold move, the organization went to its staff, physicians and volunteers and asked them what they wanted from their leaders.
- Todd Gilchrist, AHS’ vice president of People, Legal & Privacy, reveals what leaders heard, how they responded and how it’s changing the organization Alberta Health Services
11:30 am – 12:30 pm
Developing a Strategic Approach to Recruiting in Healthcare
Consumer and retail organizations have figured out investing in the customer experience is a key driver in generating bottom-line results. The funding model for healthcare organizations has now shifted and is driven primarily by the patient experience. What’s next? Talent Acquisition leaders must transform their recruitment model around the candidate experience, in order to achieve the right hiring outcomes.
In this session you will hear lessons on how to:
- Redefine the candidate experience
- Improve your employer brand
- Leverage technology and digital strategies to connect with top talent
- Measure what really matters in recruitment
- Convert your entire workforce into recruiters
12:30 pm – 1:40 pm
Networking Luncheon
1:40 pm – 2:40 pm
Why Diversity and Inclusion is Good for Business
- Looking at diversity as a competitive advantage
- Thinking beyond recruitment and also considering retention efforts
- Lessons that can be learned from some of Canada’s most noteworthy initiatives
- Forming partnerships with local and national groups
- Break down silos in your organization to create a company culture of inclusion that supports individuality
2:40 pm – 3:00 pm
Networking Refreshment Break
3:00 pm – 4:00 pm
Leveraging HR to Drive Optimal Performance
- Aligning HR strategy to your business strategy
- The critical role of HR
- Finding the delta between the talent you need and the talent you have and closing gaps
- Healthcare specific challenges
- Where to focus development efforts for maximum impact and supercharging development
8:00 am – 9:00 am
Registration and Continental Breakfast
9:00 am – 9:10 am
Welcome and Opening Remarks from the Chair
9:10 am – 10:10 am
Our Leadership Journey During Systems Transformation
In 2015, Nova Scotia merged nine separate district health authorities to create one organization, Nova Scotia Health Authority, bringing together over 2800 physicians, 23000 employees and 7000 volunteers. Now into the fourth year of this system transition, Carmelle will share lessons learned from that experience, as leaders and the new organization navigate and lead through systems transformation.
10:10 am – 10:30 am
Networking Refreshment Break
10:30 am – 11:30 am
Part I: Considering Confidentiality, Privacy Issues and Legal Liabilities
- Discussion of legal liability issues of healthcare professionals towards fellow staff and patients
- Protecting your hospital from the growing number of complaints
- Importance of ensuring your staff is aware of policies and risks
- Implementing reporting and recording systems
- Conducting risk assessments
11:30 am – 12:30 pm
Part 2: Addressing and Preventing Workplace Violence
- Steps for ensuring your policies, procedures, and safety practices are sufficient
- Creating a culture of safety
- Sexual harassment
- Reducing fear of reprisal
- Organizing management and getting workers on board
- Key considerations for safety training and hazard control
12:30 pm – 1:40 pm
Networking Luncheon
1:40 pm – 2:40 pm
Creating a Positive Workplace Culture of Engagement and Wellness
- Collaborate with other departments on shared projects to achieve great results
- Gather insights from data to inform workplace wellness
- Develop a holistic approach to improve employee engagement
- Mobilize your leaders to enhance the employee experience
- Maximize HR practices to support growth, engagement and wellness
- Creative approaches to employee recognition
- Provide a variety of wellness activities/opportunities that take into account all domains of well
2:40 pm – 3:00 pm
Networking Refreshment Break
3:00 pm – 4:00 pm
Leveraging Data & Analytics for Better Organizational Performance
- Use analytics and data to connect the dots across your integrated talent management programs
- Empower your HR Business Partners and HR leaders to interpret data and support people managers and executives to make informed people decisions
- The secret recipe to build your own internal people dashboard
- How data can be harnessed to create a high-impact employee experience
- Steps to improving your data management: HR technologies, Robotic Process Automation (RPA) and Artificial Intelligence (AI) – doesn’t need to be that complicated!